monobank confirmation not sent
Возникают сложности с компонентом monobank?
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Process https://crm.mebelok.com/admin/customorder/protsessi-kassira/2025714/edit/
Integration with monobank payment by installments is set up, a request was sent to the client, he confirmed
I look at the logs
2021-07-15 11:47:14 we received a push request that the client confirmed and passed the WAITING_FOR_STORE_CONFIRM status, which means that now we are waiting for confirmation of the delivery of goods to the client
The process has switched to the stage https://crm.mebelok.com/admin/shop/workflowstatus/1246/action/new/
Here is the action "Payment in parts of Monobank / Confirmation of the issuance of goods to the client"
It was supposed to confirm that we issued the goods, but this did not happen
I look in the logs, the answer came
[message] => Error text from back: Incorrect change in the status of the installment request!
Looks like something is broken, confirmation is not working
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Integration with monobank payment by installments is set up, a request was sent to the client, he confirmed
I look at the logs
2021-07-15 11:47:14 we received a push request that the client confirmed and passed the WAITING_FOR_STORE_CONFIRM status, which means that now we are waiting for confirmation of the delivery of goods to the client
The process has switched to the stage https://crm.mebelok.com/admin/shop/workflowstatus/1246/action/new/
Here is the action "Payment in parts of Monobank / Confirmation of the issuance of goods to the client"
It was supposed to confirm that we issued the goods, but this did not happen
I look in the logs, the answer came
[message] => Error text from back: Incorrect change in the status of the installment request!
Looks like something is broken, confirmation is not working
Answers:
Korop Vladislav Pavlovich
KTS wrote:
Looks like something is broken, confirmation is not working
It looks like you sent 2 requests for payment in installments for a client in 1 process
he confirmed the first one, but according to the settings, the confirmation of the issuance of the order to the monobank was sent on the second application - as a result, an error
16.07.2021, 14:51
Original comment available on version: ru
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