Finance bug
Payments are doubled (spent)
https://prnt.sc/w7rf3l
The payment "Incoming 7774.00 UAH" was added to this order, and it was carried out 4 times
Added "Outgoing -7774.00 UAH" to #552872 - Client Return (NEW), and it was held 3 times!
I delete extra payments, because I can’t leave the wrong cash desk
Original question is available on version: ru
https://prnt.sc/w7rf3l
The payment "Incoming 7774.00 UAH" was added to this order, and it was carried out 4 times
Added "Outgoing -7774.00 UAH" to #552872 - Client Return (NEW), and it was held 3 times!
I delete extra payments, because I can’t leave the wrong cash desk
Answers:
Hello
Judging by the history, these payments were created manually in the finance tab.
Your employee created the following payments for process 543899:
2020-12-21 12:42:17 at 7774
2020-12-21 12:43:50 at -7774
2020-12-21 12:44:11 at 7774
2020-12-21 12:45:19 at -7774
They didn't get tanned. differ in the date of creation and were created at different times
Judging by the history, these payments were created manually in the finance tab.
Your employee created the following payments for process 543899:
2020-12-21 12:42:17 at 7774
2020-12-21 12:43:50 at -7774
2020-12-21 12:44:11 at 7774
2020-12-21 12:45:19 at -7774
They didn't get tanned. differ in the date of creation and were created at different times
22.12.2020, 16:27
Original comment available on version: ru
here http://crm.adparts.com.ua/admin/customorder/vozvrat/565670/payment/#done also happened https://prnt.sc/w9sg9w
These are different orders and different managers.
What if they didn't do that!
I delete payments in this order
But I assure you that this is a program glitch!
These are different orders and different managers.
What if they didn't do that!
I delete payments in this order
But I assure you that this is a program glitch!
25.12.2020, 16:56
Original comment available on version: ru
If you look at my appeals to the TP, you will see that we have a lot of bugs in finance. Maybe there is one reason
It all started with an update
It all started with an update
25.12.2020, 16:59
Original comment available on version: ru
Lagoda Alexey
Client wrote:
Understood - thanks
what was the glitch?
27.12.2020, 10:49
Original comment available on version: ru
don't know. but the situation does not repeat
28.12.2020, 11:05
Original comment available on version: ru
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