No popup appears
Set up integration with Phonet
When making a call from CPM by clicking on the phone number in the client card, dialing actually occurs, however, no pop-up window appears in CPM, symbolizing the start of dialing.
At the same time, the pop-up window is actually configured (it is indicated that the full name, number, number of orders should be displayed)
What could be the blockage?
https://7mart.crm-onebox.com/admin/shop/call/windows/block/in/
Original question is available on version: ru
When making a call from CPM by clicking on the phone number in the client card, dialing actually occurs, however, no pop-up window appears in CPM, symbolizing the start of dialing.
At the same time, the pop-up window is actually configured (it is indicated that the full name, number, number of orders should be displayed)
What could be the blockage?
https://7mart.crm-onebox.com/admin/shop/call/windows/block/in/
Answers:
Good afternoon. Phonet does not send push notifications to the box. Perhaps you did not set up integration with boxing in your phonet account. Try to look at the instructions and follow everything that it says https://7mart.crm-onebox.com/admin/standards-main/187/
01.11.2020, 13:45
Original comment available on version: ru
Everything was done according to the instructions. Does not work!
Apparently it's a bug.
How to fix?
Apparently it's a bug.
How to fix?
02.11.2020, 14:57
Original comment available on version: ru
As far as I can see, you added push notifications only today, i.e. everything was not configured initially)
Please make a call now to the employee whose number is in the box and see if this employee has a pop-up window. As far as I can see, we started receiving calls only today, starting at 14:00 and there were only 4 of them (push)
Please make a call now to the employee whose number is in the box and see if this employee has a pop-up window. As far as I can see, we started receiving calls only today, starting at 14:00 and there were only 4 of them (push)
02.11.2020, 16:05
Original comment available on version: ru
All right. A slash was missing in the line of code. Thanks
03.11.2020, 16:53
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
