Payment in your personal account (works every other time)
Here is an example of an order where it does not work correctly, does not allow payment, and then throws an error
https://vzutik.crm-onebox.com/admin/customorder/droperi/308424/edit/
That is, it does not allow you to pay for the order, then if you specify it again, it reboots, opens wayforpay, but then we get an error. Sometimes it works fine, what could be the problem?
Original question is available on version: ru
https://vzutik.crm-onebox.com/admin/customorder/droperi/308424/edit/
That is, it does not allow you to pay for the order, then if you specify it again, it reboots, opens wayforpay, but then we get an error. Sometimes it works fine, what could be the problem?
Answers:
Specify, here you have a problem with the fact that at some point the payment form does not appear?
For on the problem with the service, you created a separate topic https://crm-onebox.com/ru/support/integration-with-onebox/8254-ne-prihodyat-opla...
For on the problem with the service, you created a separate topic https://crm-onebox.com/ru/support/integration-with-onebox/8254-ne-prihodyat-opla...
20.04.2021, 18:22
Original comment available on version: ru
Yes that's right. Hello
The payment field does not appear when we click pay, sometimes it works, and sometimes it doesn’t - the pattern has not yet been caught why. Perhaps from phones (mobile) occurs more often
And the second question is when everything appeared - everything is OK, the client paid - the payment does not get into the order
That is 2 problems that have not yet been solved :(
The payment field does not appear when we click pay, sometimes it works, and sometimes it doesn’t - the pattern has not yet been caught why. Perhaps from phones (mobile) occurs more often
And the second question is when everything appeared - everything is OK, the client paid - the payment does not get into the order
That is 2 problems that have not yet been solved :(
20.04.2021, 19:25
Original comment available on version: ru
Hello. To create a payment link in WayForPay, not only the amount of the order is used, but also the products of the process. Most likely, this error occurs when you use a product in your order - Box, costing 0. As I see it, at the moment this product is not involved in the process, but at the time of the attempt to pay for this service it was. Try not to use products with zero cost, so that this error does not occur.
21.04.2021, 10:07
Original comment available on version: ru
Koleichik Oksana wrote:
The payment field does not appear when we click pay, sometimes it works, and sometimes it doesn’t - the pattern has not yet been caught why. Perhaps from phones (mobile) occurs more often
can you give a link to the test process?
because in the previously indicated there is no payment block now
22.04.2021, 16:08
Original comment available on version: ru
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