Fatal error in integration with Asterisk telephony

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Потемкин Альберт

2021-08-17 09:52:21

The integration error with Asterisk constantly hangs in the logs, below is an example of the log:
[2021-08-17 05:03:00]
point: /var/www/crmyeintru/web1/web/updater/39267-enable-platforms-voip.php
data: Array
(
[type] => 1
[message] => Uncaught Error: Class 'XAsteriskIntegration' not found in /var/www/crmyeintru/web1/web/updater/39267-enable-platforms-voip.php:12
Stack trace:
#0 {main}
thrown
[file] => /var/www/crmyeintru/web1/web/updater/39267-enable-platforms-voip.php
[line] => 12
)
Perhaps that is why call records are not loaded every minute?
Box: https://crm.yeint.ru/admin/

Original question is available on version: ru

телефония

Answers:

Сергей Владимирович

OneBox production

Potemkin Albert wrote:
Perhaps that is why call records are not loaded every minute?

Good afternoon.
No, it has nothing to do with missing records. This is due to the nightly system update.
If you notice, then this error appears 1 time per hour and after 5 am it no longer appears.
Files are not uploaded because the "File name pattern as a regular expression" field is not filled in your integration and action,
therefore, in the asterisk-ftpХХХХ logs, an example is asterisk-ftp-2021-08-17.log
https://crm.yeint.ru/admin/logs/showall/ajax/?file=asterisk-ftp-2021-08-17.log
You can see the error
[error message] => FTP template file not found
[2021-08-17 10:47:09]
[error message] => FTP template file not found

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17.08.2021, 10:53