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Error issuing repair

A problem appeared (since the day before yesterday) when issuing repairs (BP Vydača device ЦС, Vydača device магазин) When making a payment, it gives an error (screen). When paying in cash or through a terminal. Now we cannot complete this order https://box.chinim.com.ua/88108/ Moreover, the error is not on all issues, but on both points (different cash registers). Please see what the problem is. thank you
Original question is available on version: ua

Answers:

It is not possible to create more than the 1st check for the 1st process. This innovation is due to the fact that there are "interesting" clients who loop stages, or switch to a stage at which an error is issued (and it is impossible to roll back a check in a third-party service), etc. clients have tax problems
27.08.2022, 22:15
Original comment available on version: ua

Грачев Олег
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We don't have specified problems with takes, etc. because the BP was building the integrator and we did not make any changes to the settings, everything worked like clockwork.
The specifics of the service provide for advance payments (for diagnostics, for spare parts), this is how this business works.
At the moment, we cannot complete 3 orders, the equipment has been given to customers, the money has been set aside
Maybe you need to tune this BP, this is a discussion question (with an integrator). This is urgent. Today is a working day.
28.08.2022, 08:10
Original comment available on version: ua


Oleg Grachev
stiluscompany@gmail.com
380672430063 wrote:
We don't have specified problems with takes, etc. because the BP was building the integrator and we did not make any changes to the settings, everything worked like clockwork.
The specifics of the service provide for advance payments (for diagnostics, for spare parts), this is how this business works.
At the moment, we cannot complete 3 orders, the equipment has been given to customers, the money has been set aside
Maybe you need to tune this BP, this is a discussion question (with an integrator). This is urgent. Today is a working day.

do you issue a check for prepayment?
28.08.2022, 17:53
Original comment available on version: ua

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We issue a receipt for acceptance for repair, where the amount of the advance payment is indicated, a fiscal check is also created, if necessary, and we can print it
28.08.2022, 19:04
Original comment available on version: ua

at your own peril and risk, you can enable the checkbox in the action Disable verification of the uniqueness of checks
29.08.2022, 11:57
Original comment available on version: ua

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