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Database files not coming

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Requested to export data for mailing
24 hours have passed, the document has not been received
changed mail - did not receive
checked with mail everything is OK
I can’t get through to you since yesterday, I leave the number for a call back - silence
how can i get the file?
Original question is available on version: ru

Answers:

05.04.2021, 15:06
Original comment available on version: ru


Netudykhata Inna wrote:
Requested to export data for mailing

please indicate the full link from where and what you tried to unload
05.04.2021, 15:16
Original comment available on version: ru


Sending is trying to happen from the mail inna@color-travel.net
It is apparently specified in the integration with SendPulse, which in turn gives the error Expected response code 250 but got code "554", with message "554 5.9.2 Sender domain is not valid."
You probably need to either remove the mail from SendPulse so that it is sent via SMTP, or you need to resolve the issue of an error with SendPulse
05.04.2021, 17:24
Original comment available on version: ru



30 minutes have passed, no document yet
05.04.2021, 18:28
Original comment available on version: ru

there is no document!
06.04.2021, 10:50
Original comment available on version: ru

I never received the paper! even though I've done it many times before. We have paid for commercial mailing, I can’t use it due to lack of contacts, how else can I upload the database?
06.04.2021, 12:45
Original comment available on version: ru

Checked - it works, the letter came via SMTP
06.04.2021, 15:31
Original comment available on version: ru


Tyndyk Maxim Vadimovich wrote:
Checked - it works, the letter came via SMTP

I see now, thanks!
06.04.2021, 17:14
Original comment available on version: ru

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