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Need to set up crm for cold calls

You need to set up a system to optimize the work of call center operators who work with cold calls.
You need to be able to work in one window and enter data during the call, after the call ends, a task should be created.
Original question is available on version: ru «Один юрист с портфелем в руках награбит больше, чем банда автоматчиков»

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