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Why does the parent process not change its status

At the stage https://v.sigmatm.com.ua/admin/shop/workflowstatus/564/action/new/ automation is set to "Change the business process and the status of the current, parent and all subordinate tasks", however, switching of parent processes does not occur.
Original question is available on version: ru

Answers:

Good afternoon. Please indicate the link to the process that you have transferred to the status and the link to the parent process which, in your opinion, should have changed to the new status
19.03.2021, 14:54
Original comment available on version: ru

Паньшин Сергей Владимирович
Консалтинговая компания БИТ. Директор
22.03.2021, 09:32
Original comment available on version: ru

Looked at the settings at first glance, everything is fine. Can I delete the warehouse transaction and have the child process go to the Shipped stage again? Or is it possible to create a test process and repeat the probable error?
22.03.2021, 11:12
Original comment available on version: ru

Паньшин Сергей Владимирович
Консалтинговая компания БИТ. Директор
You can do this and that, the main thing is not to delete the processes
22.03.2021, 12:21
Original comment available on version: ru

Try turning on the checkboxes "When switching the parent process, check its BP and status (instead of its parent process)"
16.04.2021, 13:03
Original comment available on version: ru

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