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The "Set milestone date" action does not work correctly

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The field is filled https://prnt.sc/10cyvc1but switches to the stage after 1 minute, not after a month

The "Set stage date" action does not switch the process, but sets the stage date according to which the notification will be added to the process.
The fact that you have specified another action for switching the stage at the end of the deadline - so here it works according to the specified deadline 0.
05.03.2021, 15:17
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Tyndyk Maxim Vadimovich
Administrator wrote:

The field is filled https://prnt.sc/10cyvc1but switches to the stage after 1 minute, not after a month

The "Set stage date" action does not switch the process, but sets the stage date according to which the notification will be added to the process.
The fact that you have specified another action for switching the stage at the end of the deadline - so here it works according to the specified deadline 0.

The first action sets the stage duration to 1 month. At least that's how it should be. Only here 0 this one cannot be removed https://take.ms/ztOMA it reappears after saving
05.03.2021, 18:36
Original comment available on version: ru


The first action sets the stage duration to 1 month. At least that's how it should be. Only here 0 this one cannot be removed https://take.ms/ztOMA it reappears after saving

It's not quite the way you imagine it to be.
The term of the stage cannot be set, because the stage as an entity refers to all processes, and in your case we are talking about the 1st process - in fact, within the framework of the 1st process, the action executes its main logic - adds notifications about being at the stage of a specific process over the date difference relative to the selected additional fields.
If you want to switch a process step based on an individual deadline, you need to do the same setup in the step switch action. This revision will take 2 hours.
09.03.2021, 13:45
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
I think

Tyndyk Maxim Vadimovich
Administrator wrote:
It's not quite the way you imagine it to be.
The term of the stage cannot be set, because the stage as an entity refers to all processes, and in your case we are talking about the 1st process - in fact, within the framework of the 1st process, the action executes its main logic - adds notifications about being at the stage of a specific process over the date difference relative to the selected additional fields.
If you want to switch a process step based on an individual deadline, you need to do the same setup in the step switch action. This revision will take 2 hours.

But can you still do it so that the stage time is set from an additional field, and you can remove that 0 in the settings? It will be more clear
09.03.2021, 16:21
Original comment available on version: ru


But can you still do it so that the stage time is set from an additional field, and you can remove that 0 in the settings? It will be more clear

In this action, no way.
I repeat once more and that's it - the action "Set stage deadline" is intended for adding a comment about the expiration of the stage. Switching occurs by another action, for which the stage duration is set to 0, and it is IMPOSSIBLE to set the duration for the stage by an additional process field OUTSIDE of this action.
10.03.2021, 15:55
Original comment available on version: ru

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