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Application Questions and Answers «Payments and cashbox»

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Change in margin calculation?
Hello, is there any way to change the margin calculation?
0 replies
More than 1,500 payments were linked to an order at the same time
At one point (time 2024-01-02 09:07:57) more than 1,500 payments were added to customer order No. 162092, which had nothing to do with it. These ar...
1 answer
14.12.2023, 22:52
Incorrect display of BAG information
Hello! https://crm.tryalia.com.ua/app/payments/ In the payments and cash register section, in the accounts block, it shows the current bala...
2 answer
21.11.2023, 21:06
PRRO synchronization with OneBox in Poland
Is there any synchronization with the Polish PRRO? Since we have a business in Poland and we want to transfer it to Box, but we need fiscalization ...
4 answer
Інтегратор OneBox
Personal license
20.11.2023, 11:43
Pink interface background Payments and cash register
Good afternoon In many boxes, the background in the Payments and cash register app has become pink. Can you tell me how this can be changed?
Payment account is not displayed in the order
process example https://ubp.crm-onebox.com/10204/ the account is displayed in the general list but if you go to payment - no https://prnt.sc/PkA-W1...
0 replies
06.10.2023, 12:19
The amount in the cash register and the total are calculated incorrectly
The amount in the cash register and the total are calculated incorrectly. Tell me how to fix this?
Bug with payments and accrual of bonus
There was such a problem. For any incoming payment in each process, the client is erroneously credited with a bonus in the amount of the entire inc...
2 answer
28.07.2023, 12:39
Incorrectly makes a payment in the task
Hello! In the task https://topbox.1b.app/11440/ there is one product worth 370 UAH (process amount). The task also contains an incoming payment in ...
2 answer
25.07.2023, 09:28
Search is not working properly
Here https://gamacrm.1b.app/app/payments/ in the "Process" field, you can search for a process and link it. Previously, you could specify the order...