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1 answer
27.03.2024, 13:58
one box website is not working
Stopped working 10 minutes ago, https://box.optodess.com.ua please solve the problem
1 answer
27.03.2024, 12:12
Product reserve bug
Good afternoon. We noticed that OneBox shows a product that is actually out of stock. This item is on reserve, but is not connected to the order i...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
27.03.2024, 11:39
PROBLEM: Telegram - the bot does not work for requests from new contacts
There is a problem A new person knocks on the Telegram bot: https://t.me/BalistykaUA_Bot The box does not create a contact card for this person a...
5 replies
Product export does not work
Export of products does not work - a letter with a link to the export file does not arrive in the mail. Previously, emails came from no-reply@crm-o...
1 answer
MAKOSH | Analyst of Consolidated Information
27.03.2024, 10:52
Error in translation into Ukrainian
Congratulations! An error was made in the text when installing the paid application.
1 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
27.03.2024, 09:09
DOESN'T WORK action: Get a list of process client bonuses from Opencart
An action was developed on this topic: https://1b.app/ua/forum/integrations-with-online-stores/18271-otsiniti-rozrobiti...
Orders from Rozetka are not processed correctly
We connected another outlet account. All settings were copied from the previous (working) setting. But the order comes in without a Status and just...
0 replies
25.03.2024, 21:10
Evaluate automation refinements for products.
In the action "Enter the value of an additional field in the filter": 1. Add the ability to fill in data in the filter/markup from an additional ...
8 replies
Personal license
25.03.2024, 12:54
Procedures are not started when there is a change in the process
Configured a procedure with automations when saving the process, the procedure should be run "On any change in the process" - https://i.imgur.com/X...
3 answer
The procedure "Creation of a sales receipt, its fiscalization and delivery to the client by email" does not work correctly
An example of incorrect operation of the procedure: There is an order for a client, for which a subprocess was created. Another order is created fr...